Privacy and your information
This notice explains site information handling, your choices and how to make a request.
Person responsible for personal information
Dr. Sepehr Hashemian, psychologist · Direct email: s.hashemian@psychologues-montreal.net
Form information and its purpose
The introductory-conversation form requests your name, email or phone, whether the request is for you or your child, country and province/state of presence, preferred language, contact availability, optional message and consent. The selected service, context and site language may accompany the request. These details are used to respond, identify the provider pathway and arrange contact. Do not enter clinical or health details.
Access, storage and processing locations
Access to enquiry information will be limited to the people responsible for responding and the relevant provider. The contact form and newsletter are received through Wix Forms and stored with Wix (Wix.com), which also hosts the site; this information is processed on servers outside Québec and Canada. Introductory-conversation bookings are made through Calendly, a United States company, and your name, email and chosen time are processed outside Canada. Calendly asks only for what is needed to arrange the call; do not enter clinical details or your reason for consulting there. The host may process IP addresses and technical logs to operate and protect the service.
Retention
Contact-request information: [Retention period and starting point]; newsletter membership: [Period and deletion following unsubscribe]; technical logs: [Period]. At the end of the relevant period, information is deleted or appropriately anonymized, subject to applicable legal requirements. Cookie preferences are retained in this browser for up to 180 days.
Cookies, analytics and advertising
Your optional-tool choices are saved in browser local storage. Analytics and advertising tools, including Google Analytics and Google Ads, load only after the relevant consent, with default consent denied. No analytics or advertising identifier is currently activated. You may reject all optional tools or change choices through Cookie settings at the bottom of each page. Rejection does not prevent site use or a contact request. Fonts are self-hosted.
Clinical records and newsletter
Dr. Hashemian’s clinical records, session notes and invoices are held in Psylio separately from form and newsletter data. Clinical records are the provider’s responsibility and follow applicable professional rules. Newsletter membership is separate and optional, requiring its own consent and an unsubscribe option. Clinical records are not used for advertising or newsletter enrollment.
Access, correction, deletion and complaints
To request access, correction or deletion, withdraw consent or lodge a complaint, write to the responsible person’s direct email above and describe your request. Proportionate identity verification may be needed to protect your information. Deletion is subject to applicable legal and professional retention duties; the outcome and any limits will be explained. Privacy complaints may also be directed to the Commission d’accès à l’information du Québec.
Secure transmission
Form submission uses HTTPS and sends information in the request body. Names, contact details and messages are not placed in URLs or sent to analytics/advertising tools. External links such as professional sites and Headway have their own privacy policies.